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Tips From A Quickbooks Expert

There are some big changes ahead for Quickbooks Enterprise Full Service Plan (FSP), and as a Quickbooks consultant and Quickbooks reseller – its important to keep our customers knowledgeable and up to date. 


If your business is using QuickBooks Desktop Enterprise software and you are still on the older FSP, you should review the information below, as it is applicable to you.

Beginning September 18, 2017 and continuing throughout the calendar year, businesses choosing to renew their FSP at their designated renewal time will actually be automatically moved into a NEW program Intuit is rolling out called the “QuickBooks Desktop Enterprise Subscription Program”.

With this move, you will have committed yourself to subscribing to QuickBooks Desktop Enterprise software for each and every year thereafter. Also, if you do not renew your subscription a year from now, then your software will no longer run! In the past, the software would still be accessible if you did not renew your subscription.

So just what are your options? There are several ways to resolve this issue:

Do Not Renew Your Current FSP and Allow it to Lapse

If you opt for this, then your software will continue to work as long as you want it to, however:

 

  • You will not have access to any QB support services (Intuit help)
  • You will not receive product updates, unless deemed a “security patch” by Intuit
  • You will not get product upgrades (i.e. you will not be eligible to receive new versions of QB in the future)
  • Your version of QB Desktop Enterprise will still be supported under the Intuit 3 year sunset rule:
    • If you are on QB Desktop Enterprise 2015, your support will end 5/31/2018.
    • If you are on QB Desktop Enterprise 2016, your support will end 5/31/2019.
    • If you are on QB Desktop Enterprise 2017, your support will end 5/31/2020.
    • If you are on versions older than these, you are already using an unsupported version of QB Desktop Enterprise.

Renew Your Current FSP and Acknowledge That You Will be Automatically moved into the QB Enterprise Subscription Plan

If you decide to go this route:  

  • You will have access to US based customer care/support
  • You will get one year of QB Desktop Enterprise upgrades
  • You will have access to online data backup and data protection services
  • You will have access to Advanced Reporting, Advanced Inventory and Advanced Pricing modules.

New benefits include:

  • Expedited US based care support
  • Free QuickBooks training – access to online, self-paced training classes for you and your staff
  • Dedicated Customer Success Manager (CSM) – free access to a dedicated CSM, a single QB point of contact reachable via direct phone or e-mail to address your specific product needs and questions
    If you choose this option:

 

Understand though that you will be charged a premium of anywhere from 18% – 44% over the discounted pricing that is available to you under Silver, Gold, or Platinum subscription levels.

Move Into One of the QB Desktop Enterprise Subscription Plans – Silver, Gold, of Platinum

If you opt for this method, all three subscription levels have the following:

  • Access to US based customer care/support
  • One year of QB Desktop Enterprise upgrades
  • Access to online data backup and data protection services
  • Expedited US based care support
  • Free QuickBooks training – access to online, self-paced training classes for you and your staff
  • Dedicated Customer Success Manager (CSM) – free access to a dedicated CSM, a single QB point of contact reachable via direct phone or e-mail to address your specific product needs and questions
    In addition:
  • With the silver subscription, you get Advanced Reporting, Gold includes Advanced Reporting and Enhanced Payroll, and Platinum includes Advanced Reporting, Enhanced Payroll, Advanced Pricing and Advanced Inventory

 

Understand that with this option, you can obtain a 20% lifetime discount on your subscription pricing to QB Desktop Enterprise through our reseller program at SoCo Tax & Cloud. SoCo offers the best pricing to our customers and provides incentives that are not available to the public. 

As a QuickBooks reseller and Quickbooks consultant, our goal is to educate you about all the changes going on as a result of this announcement by Intuit. This will help you make an informed and educated decision about what is best for the needs of your business. Contact us here for more information.

As a Partner with SoCo, you will receive your existing QuickBooks Enterprise installation at no charge. Be assured you will receive top tier support, care, and service from us.

 

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